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Users

How to Create New Users

Follow these steps to add a new user, assign them to a group, and manage their activation in ThingsBoard:

  1. Select Users from the left-hand navigation menu.
  2. Click the "+" (Plus) button on the right side of the screen.

  1. Enter the required information about the user.
  2. At the bottom, locate the Activation method section. You have two options for inviting the user to ThingsBoard (this can also be done later):
    • Display activation link: Generates a link that you can manually copy and send to the user yourself.
    • Send activation mail: Sends an automated email directly from ThingsBoard containing the activation link.

  1. Next, click on Owner and groups at the top right.
  2. Select the Customer and the User Group the user will belong to.

    Reminder: The assigned group determines which dashboards and devices the user will be able to see, as well as their specific permissions.

  1. Finally, click Add.

You have successfully created a new user!

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Need to manage user access? See the tutorial: How to Create Groups with Different Permissions. It covers how to create new groups, assign generic or entity-specific roles, and control access to specific devices or dashboards.


Inviting a User / Resending Activation

If you skipped the activation step during creation, or if you need to resend the invite so the user can log in and create a password, do the following:

  1. Click on the specific user from your Users list.
  2. In the Details tab, choose one of the following actions:
    • Resend activation: Automatically sends an email with the activation link to the user.
    • Display activation link: Displays a URL that you can manually copy and send to the user. Once they click this link, they will be prompted to create their new password.